The card, a MasterCard Worldwide payment system card, is available in more than 200 countries worldwide, in millions of merchants and ATMs.
All cards of the Bank's MasterCard system are chip-based, making it almost impossible to forge and use these cards for fraudulent purposes.
With the card you can:
receive cash from ATMs and cash outlets and make Card-to-Card transfers through ATMs and www.arca.am website,
apply for a credit line by card,
make use of the grace period of the credit line, that is, until the 14th day of the following month
Order an Affiliate Card to give your relatives access to your card account
activate SMS notification service to get information about transactions made with your card account
use your card account funds throughout Armenia and abroad
Due to the grace period of using MasterCard Gold credit line, no interest is paid on credit transactions made by credit card until the 14th day of the month following the payment transaction, which relieves you from having to pay extra interest.
In case of internet transactions, one-time password system (3D Secure) is used.
Service fee - 15,000 AMD per year
Currency - AMD, USD, EUR
Credit Line Opportunity - Up to 18,000,000 AMD
Annual interest rate on credit line 1 - Cards in AMD - 18-21%, Cards in USD - 15-20%, Cards in EUR - 14-19%
Cash withdrawal fee from ATMs and POS terminals - 1%
Attachment - free (maximum 2 attachments)
Find out more about all MasterCard Gold card issuance and service tariffs
Past terms of card tariffs.
1 Unless otherwise specified in the Bank's salary service plans
Revenue Confirmation Information
Third party warranty may be required if necessary
If necessary, a statement of income for your family member (s) may be required
Annual nominal interest rate - AMD 19.5-21%, USD 17-20%, EUR 16-19%
Annual real interest rate of the credit line - AMD 21.34-23.14%, USD 18.38-21.93%, Euro 17.22-20.74%
Please also read the terms and conditions of credit line provision and service
Note: Loan interest rates are calculated based on nominal interest rates. The actual annual interest rate shows how much it will cost to use the credit line if interest and other payments are made on time
Call our 24-hour card service center at 31 88 99
Visit any branch of the Bank
How long does it take to get a card?
After filling in the Card and Card Account application at any branch of the Bank, the Card will be issued to you within a maximum of seven business days, and the Card activation will take place within a maximum of one business day after the Card is issued.
By filling out the card and card account application online, the Card will be ordered after a mutual agreement between the Bank and you.
What do I need to get a card?
After applying for the Card in any of the above ways, you must visit the Bank of your choice to receive the Card, presenting your identity card and public service number.
1 It shall be affixed to the RA citizen's identification card, to the stateless person permanently residing in the Republic of Armenia, to the refugee identity card, to the formerly issued social security card, to the certificate provided by the State Registry or to the State Register (original): about getting a public services number.
You can read more about card delivery here:
Your financial directory
The PIN code of the card is provided by the option chosen by the cardholder when ordering the card.
paper, in which case the PIN code is provided in a sealed envelope,
By SMS, in which case a six-digit one-time code is sent to the phone number registered in the Bank to receive the SMS message, which is used to define a new PIN via ATM.
The cards are reissued until the 10th business day of the last month of the validity period of the card.
The decision on card reissuance is made by the Bank based on the volume of card transactions, card service commission payments and funds available on the account, and in case of credit line cards, the number of overdue days.
The card shall be closed within three business days after the card has been previously processed, provided that the account balance is sufficient to process the card transactions and to charge the fees charged by the Bank.
The card can be closed only after fulfilling all monetary obligations.
In case of failure to return the card to the Bank when filing the Card Termination Application, the Cardholder bears full financial responsibility for transactions that do not require card-based certification (validity check) until after the Card Termination.
Card seizure is done by ATMs if:
After receiving cash / balance request, the customer did not withdraw his card from the ATM,
an ATM connection failure or other technical malfunction has occurred.
In case of confiscation of bank cards within 3 business days with the identification document presented to the Bank, the card is returned to the customer by the branch that confiscated the card, if the customer does not wish to receive the card from another branch.
In case of confiscation of the cards of another Armenian Bank within 3 business days, if the card is presented to the Bank, the card is returned to the customer. If the cardholder fails to appear, the card shall be transferred to the issuing bank in accordance with the Bank's current procedure.
In case of confiscation of the card of the foreign bank within 1 business day, the card is returned to the cardholder upon presentation of the Bank with the identification document. If the cardholder fails to appear, the card shall be transferred to the issuing bank in accordance with the Bank's current procedure.
The Card may be unblocked only if the Cardholder confirms that the transactions in question have been made orally or in writing.
The Bank may unilaterally block the Card in case of Credit Card overdue or other overdue loans in the Bank, up to the first business day following the day of repayment of the overdue liabilities, as well as in other cases stipulated by the Contract or by Armenian legislation.
The Bank may block the Cardholder Card without notifying the Cardholder if there is a risk of fraudulent transactions with the Card.
The Cardholder has the right to appeal the operation performed with his Card within 55 (fifty-five) calendar days after its performance.
The Bank shall provide a valid reply to the Cardholder within 90 (ninety) calendar days after the date of submission of the application.
If the transaction complained of by the Cardholder is a cash transaction, it shall be subject to Bank's approval only if the ATM or the bank serving the cash point accepts the fact of non-provision of cash.
If the transaction complained of by the Cardholder is a payment, internet payment or Card Payment transaction, then it is subject to satisfaction by the Bank if the Bank receives back the amount of the disputed transaction from the bank servicing the payment transaction within the scope of the Payment System rules.
If the Bank decides not to proceed with the appeal process under the Card Payment Payment System rules, but the Cardholder wishes to apply to the final stage of the appeal process, apply to the Arbitration Committee of the Payment System, and to the Arbitration Committee as well as the other fees set by the Arbitration Committee. In case of making a decision of the party the expenses incurred by the Bank shall be reimbursed by the Cardholder.
The Bank is not responsible.
a) Delayed, incorrect or unfulfilled transactions arising out of the fault of merchants or service providers or the Payment System or for technical reasons that were beyond the Bank's reasonable control;
(b) Failure to make cash or payment transactions with funds not belonging to the Bank if the Bank has not been found guilty of the failure.
c) for unlawful transactions carried out through Card or Card data, unless this is a consequence of the Bank's failure to perform its obligations under the Contract.