• Personal identification document,
• Copy of the document, containing the public service number, established by the legislation, or the original of the reference on receiving or not receiving the public service number, issued by the body, holding the state register,
• Documents, evidencing the ownership of the real estate, offered by the customer as a security for the loan,
• Copies of the guarantors' and pledgers' passports.

• Credits are disbursed non-cash,
• Decisions are based on the assessment of the customer’s credit capacity,
• In case of loans, provided in foreign currency, the changes of the foreign currency conversion may influence the loan repayments,
• In case of early repayments of the loans up to 2 000 000 AMD (corresponding amount in foreign currency) there are no penalties charged.
• If at early repayment of the loan exceeding 2 000 000 AMD (corresponding amount in foreign currency) and accrued interest amounts in full, the sum of already paid and accrued interest amounts at the moment of repayment is less than the interest amount, specified for the first 3 months, the interest amount in the size of the given difference shall also be collected.
• The amounts of loans (given to individuals) exceeding 10,000,000 AMD, 20,000 USD, and 1,000,000 RUR may be terminated ahead of their contractual terms, in which case the customer pays the interest accrued for the actual loan term and the 0- 3% of the principal left.

• In case of fluctuations of the interest rates of the funds, attracted and placed by the Bank in the financial market and/or change of the financing interest rate and/or availability of such preconditions and/or in case of non purposeful use of the credit by the borrower, the Bank may unilaterally change the interest rates and commission fees, specified by the agreement, by notifying the Borrower 30 calendar days in advance.
  
  
• Penalties applicable in case of delinquencies against obligations of borrowers
• The effective annual interest rate calculation procedure (is used in case of loans up to 2 000 000 AMD or corresponding amount foreign currency)

Credit calculation example:

• Credit amount – 500,000 AMD
• Interest rate – 12.5 %
• Maturity – 36 months
• Fee of the credit amount – 1%
• Effective annual rate of interest will be – 13.6 %
• Daily rates will be loan amount (balance) × loan rate ÷ 365 = (500,000 x 12.5 % / 365) = 171.23 AMD

Appropriation of collateral

PROPERTY PLEDGED AS COLLATERAL MAY BE SEIZED / APPROPRIATED IN CASE OF FAILURE BY THE BORROWER TO MAKE TIMELY REPAYMENTS OF LOAN AND INTEREST. WHERE COLLATERAL IS INSUFFICIENT TO MEET ALL RELEVANT OBLIGATIONS, RECOURSE MAY BE MADE TO OTHER PROPERTY OWNED BY THE BORROWER.

Information provided to the credit registry

IN CASE OF FAILURE BY THE BORROWER TO PAY INTEREST ON THE LOAN AND PRINCIPAL THEREOF IN ACCORDANCE WITH THE REPAYMENT SCHEDULE, INFORMATION ABOUT THE BORROWER WILL BE SUBMITTED TO THE CREDIT REGISTRY.

“BAD” CREDIT HISTORY MAY IMPAIR YOUR ABILITY TO OBTAIN LOANS / CREDITS IN THE FUTURE.