How can I obtain the card?
The card may be ordered only via “ACBA DIGITAL” internet banking system.
How long does it take to receive a card?
It takes maximum 1 working day to obtain the card.
What is required to order the card?
To order the card, you need to select the "New Virtual Card" subtype from the "Order New Card" window of the "Cards" section of the "ACBA DIGITAL" internet banking system. After filling in the required information, the card order application will be sent to the Bank. After the approval of the card order by the Bank, the card data will be available in the "Cards" section.
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The Card is not subject to reissue.
The Card is not subject to replacement.
The card shall be closed within three business days upon processing of all transactions, performed with the card previously, provided that the account balance is sufficient to process the card transactions and to charge the Bank fees.
The card can be closed only after fulfilling all the monetary obligations.
The Bank may unilaterally block the Cardholder's Card without notifying the Cardholder, if there is a risk of fraudulent card transactions.
The Card may be unblocked, only if the Cardholder confirms, orally or in writing, that the transactions have been completed.
The Cardholder has the right to appeal the operation, performed with their Card, within 55 (fifty-five) calendar days after its performance.
The Bank shall provide a valid response to the Cardholder within 90 (ninety) calendar days after the date of submission of the application.
The Bank bears no responsibility for:
a) delayed, incorrect or non-executed transactions, due to the fault of trade and service points or the Payment System or due to technical reasons that were beyond the Bank's reasonable control;
b) failure to make payment transactions with funds, not belonging to the Bank, if the Bank had no fault in the failure;
c) illegal transactions, carried out with Card or Card data, unless this is a consequence of the Bank's failure to perform its obligations under the Agreement;
d) online transactions, unless this is a consequence of the Bank's failure to perform its obligations under the Agreement;
e) transactions, that have been performed in breach of the security rules, set out in the Agreement;
f) disputes between cardholder and trade and service points;
Each month, the Bank informs the Cardholder about the Card transactions during the previous month, providing them with the card account statement.
In case of non-performance or improper performance of liabilities, the information on the Cardholder will be provided to the Credit Registry of the Central Bank of Armenia and ACRA Credit Bureau by the procedure, established by the RA legislation and the Bank's internal legal acts.