• Submit an identification document according to RA Government Decision N 767, 22.12.1999 and transfer code (codes of these system consist of 16 digits).

• Payments and transfers are made in USD.

• Transfer speed - 5-10 minutes.
• The maximum permitted transfer amounts is 5000 USD. Conditioned by the legislation of the receiving country, another limit of sending funds may be specified.

Correction and cancellation of transfer data

• Change of transfer data, as well as cancellation is free of charge upon sender's written request and based on the identification document;
• Transfers may not be canceled, if the amount has been paid to the recipient and the recipient refuses to refund the transferred amount;
• Correction of the errors in the transfer, as well as the cancellation of the transfer, are carried out within the capabilities and timeframes of the transferring and receiving banks;
• In case of cancellation of the transfer, the sum is refunded to the customer without commission fee;
• If the transferred amount is already paid, the Bank is not responsible for the refund;
• For system service points, tariffs and other detailed information, please visit www.conversebank.am,
• The Bank performs the acceptance of the transfer amount, as well as the payment of the received amount to the customer in the transfer currency, as well as in other currency if desired, making conversion;
• The Bank shall not be liable for the consequences, caused by making the customer's transfer code or scanned copy of the document available to the third parties.

Geography

The system is widespread in the Arab countries, particularly in the cities of the United Arab Emirates, as well as in Austria, Belgium, Bulgaria, Italy, Spain, USA, England and so on.

The Bank is obliged to provide a document certifying the execution of each transfer, indicating the amount, currency, amount of commission paid and other details.

The Bank may require additional documents, clarifications, materials to find out the purpose and actual beneficiaries of the transaction by the procedure, specified by the RA Law “On Combatting Money Laundering and Terrorism Financing”, and may suspend operations or refuse to perform them, if in the opinion of the Bank, sufficient evidence, supporting the transactions are not presented.


ATTENTION SECURITY RULES

What to do, if you have a complaint?

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